Responsible Gambling at Kosmonaut Casino

Introduction

At Kosmonaut Casino, we are committed to creating a safe and supportive environment for our players. Responsible gambling means understanding and managing the time and money you spend on gaming. We believe everyone should enjoy their experience without negative consequences. Our policies and tools are designed to help you stay in control and play within your limits.

Self-Assessment

Knowing the warning signs of problem gambling is the first step to seeking help. If you notice any of the following, consider reviewing your habits:

  • Spending more time or money than intended
  • Feeling restless or irritable when unable to play
  • Chasing losses by increasing stakes
  • Neglecting work, school, or family responsibilities
  • Borrowing money or selling possessions to fund gambling
  • Hiding gambling activity from friends or loved ones
  • Using gambling as an escape from stress or negative feelings

Tools & Limits

To help you maintain healthy gaming habits, Kosmonaut Casino offers several control tools:

  • Deposit Limits: Set daily, weekly, or monthly deposit caps.
  • Session Limits: Define how long you can play in a single session.
  • Reality Checks: Receive periodic pop-up reminders of your playing time.
  • Self-Exclusion: Temporarily or permanently restrict access to your account.

These features can be adjusted at any time through your account settings. We encourage you to explore and choose the limits that suit your personal budget and lifestyle.

How to Self-Exclude

If you decide you need a break, follow these steps to self-exclude:

  1. Log in to your Kosmonaut Casino account.
  2. Go to Account Settings and select Responsible Gambling.
  3. Choose the Self-Exclusion option and set the duration.
  4. Confirm your choice; your account will be locked for the selected period.
  5. Contact support if you wish to end exclusion after the minimum period.

External Help & Resources

If you need additional support, these organisations can help:

  • Gambling Help Online (24/7 webchat and counselling) – gamblinghelponline.org.au
  • Gambler’s Anonymous Australia – garoom.org.au
  • Lifeline (crisis support) – phone 13 11 14

Contact

If you need help, contact our support team:
Email: [email protected]