Privacy Policy

Introduction

This Privacy Policy explains how Kosmonaut Casino (“we”, “our”, “us”) collects, uses and protects the personal data of players accessing our online casino from Australia. It applies to all services provided under our Curacao gaming license. By registering or playing at Kosmonaut Casino, you agree to the terms set out here.

Information We Collect

We gather two main types of information:

  • Personal Data: name, email address, date of birth, residential address, payment and billing details.
  • Technical Data: IP address, device identifiers, browser type, operating system, and cookie data.

How We Use Your Information

We process your data for several purposes:

  • Account management and verification
  • Processing deposits, withdrawals and other payments
  • Complying with legal obligations and regulatory requirements
  • Detecting, preventing and investigating fraud or suspicious activities
  • Marketing communications (you may opt-out at any time by contacting us or using the unsubscribe link in our emails)

Legal Basis for Processing

As an Australian entity, we handle personal data under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). We ensure lawful, fair and transparent processing at all stages.

Data Sharing

We may disclose your information to:

  • Payment processors and financial institutions
  • Identity verification and KYC service providers
  • Regulatory bodies or law enforcement when required

We do not sell your personal data to third parties for marketing purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described above, to comply with legal obligations, to resolve disputes, and enforce our agreements. Typically, this period does not exceed seven years after account closure, unless a longer retention period is required by law.

Your Rights

You may exercise the following rights under the Privacy Act:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data where lawful
  • Data portability where applicable
  • Object to processing for direct marketing

Submit any request by contacting us at the email address below.

Cookies

We use cookies to enhance your experience and analyse site usage. For details, please refer to our Cookie Policy.

Security

We implement technical and organisational measures including encryption, secure servers and staff training to protect your data from unauthorised access, alteration or disclosure.

Contact & Updates

If you have questions about this Privacy Policy or wish to lodge a complaint, email us at [email protected]. We may update this Policy from time to time; changes will be published on our website with an updated effective date.